Different delivery addresses on PayPal

Occasionally, our customers wish to have goods delivered to a delivery address that differs from the billing address. This is not a problem when paying by prepayment, credit card, direct debit or cash on delivery.

However, when paying via PayPal, PayPal’s guidelines require us to dispatch goods exclusively to the delivery address provided by PayPal. Otherwise, the payment will not be valid.

We therefore ask for your understanding that, as a matter of principle, we can only dispatch goods to the delivery address on file with PayPal. Should this differ from the delivery address specified in your order, you will receive an email from us asking you to send us a screenshot proving that your preferred delivery address is also registered with PayPal.

To do this, please click on ‘My Profile ’ in your PayPal account and then on ‘Add or edit address’. Once you have entered your preferred delivery address, please take a screenshot by pressing ‘Ctrl+Print’ and send it to us by email.

This measure is for your own security to prevent fraudulent purchases from being made at your expense

Further information on the relevant PayPal guidelines can also be found athttps://www.paypal-deutschland.de/sicherheit/schutzprogramme/verkaeuferschutz.html

Thank you very much for your help and understanding