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A WARM WELCOME, MIHAIL!

Meet Mihail Nikolov, our new member of the Technical Support team at the Nepata Group. Find out how Mihail is driving the company forward with his technical expertise and his commitment to remote working. Read more on our blog about his role and how the Nepata Group promotes modern ways of working.

Welcome graphic: Mihail Nikolov, wearing glasses and a grey polo shirt, smiles against a light-coloured wall bearing the words ‘Welcome!’ and ‘Customer Support’

A warm welcome to Mihail Nikolov at the Nepata Group! As our newest member of the Technical Support team, Mihail combines technical expertise with a willingness to keep learning. He mainly works from Sofia and is a perfect example of just how efficiently and flexibly remote working operates within our modern company.

A warm welcome to Nepata, Mihail! Would you like to introduce yourself briefly to our readers?
Hello! My name is Mihail Nikolov, I’m 23 years old and I support the Nepata team in Technical Support. I’m from Bulgaria, where I also live and work remotely for the most part.

How long have you been part of the team at Nepata?
I’m brand new here and I’m looking forward to contributing my experience and knowledge.

What do you like to do when you’re not working at Nepata?
I’m very active, love working out and prefer to spend my free time outdoors in nature.

What do you particularly value about Nepata as an employer?
In my first two weeks here, I’ve already had some very positive experiences. Above all, I appreciate the strong team spirit and the support I’ve received.

How would your perfect working day begin?
In the traditional way – with a cup of coffee!

Is there a cliché about your department that actually holds true?
Yes, that’s absolutely true – two heads are better than one. Working as a team simply produces the best results.

How do you deal with stress at work?
So far, I’ve been lucky enough not to have experienced any stress, but I’m curious to see how things will go and how I’ll cope with it.

What’s particularly important to you when working with your colleagues?
It’s important to me that we all develop a good understanding of one another and work together effectively.

Do you have any unusual preferences when it comes to documentation?
No, not really.

Do you have a nickname? If so, tell us more about it.
Not yet, but I’m sure that could change over time.

Do you prefer hands-on learning or theory?
Definitely learning by doing.

Which film have you watched the most times so far?
That would be ‘Interstellar’.

Never drink beer or wine again, or never drink coffee again?
I’d rather do without wine.

If you could learn a language overnight, which one would it be and why?
Italian would be my choice, simply because it’s a beautiful language and I love the culture and the food.

At the Nepata Group, we had already laid the groundwork for remote working before the global pandemic – a model that we have successfully established. This early adaptation has enabled us to respond seamlessly to the challenges that can arise from unforeseen events such as the coronavirus crisis. Our employees benefit from exceptional flexibility, which allows them to maintain a healthy work-life balance, regardless of where they happen to be. Mihail’s role and his way of working are exemplary of the efficiency and productivity made possible by our flexible working models. At the Nepata Group, we see remote working not merely as a necessity, but as an integral part of our corporate culture, one that promotes autonomy and fosters innovative solutions.

Tags Technical Support Nepata Group